| Definition of Stage: "a single step or degree in a process; a particular phase, period, position, etc., in a process, development, or series" |
| Step 1 of 3: In order for us to identify the consulting that fits your shop, we first need some basic information. This will only take a couple of minutes. Please review the stages below and select the one that fits your shop the closest, then press the next button below to got to step 2. |
| Stage 1 |
- In this stage we have the Technician that has opened his first Shop.
- In most cases, he is doing most of the work on the cars and handling the customers as best as he can.
- Basically the owner is doing everything himself/herself…
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| Stage 2 |
- We have a Shop Owner who has decided to go primarily into the front office to handle the customers.
- Or hire someone to do this so he can work on cars.
- If he is the Service Writer or Estimator, he still helps with fixing the cars…
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| Stage 3 |
- The Shop Owner has expanded to the point where he has delegated the primary jobs to others.
- He has a Service Writer or Estimator running the front office and other people fixing the cars in the Shop.
- He helps out in the front in the morning and then will go help solve the problems of his technicians.
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| Stage 4 |
- Here we have a shop that has expanded to high levels of volume.
- The Owner is not required to be there to run the day-to-day operations.
- Profits are high and relatively stable.
- He is at a point where 80% of the Shop Owners would love to be.
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